Refund Policy
You may request a refund for unused reports within 30 days of purchase by contacting support@partsify.io and providing your order details. Refunds are processed to the original payment method within 14 business days.
Email your order details — the purchase date and the number of unused reports — to
Reports are not refundable once they have been used to generate a delivered report. If generation fails because of a technical issue on our side, the used report credit will be refunded or restored to your account.
This 30-day term is in addition to the statutory 14-day right of withdrawal for consumers in the EU and the UK, which is set out in the Terms and Conditions along with the conditions under which it is waived.
Pricing
One report costs $9.99. Five reports cost $35.00 ($7.00 each) and ten reports cost $50.00 ($5.00 each). The packs need no subscription and their credits do not expire.
Does Partsify inspect hidden structural damage?
No. A remote report cannot replace a physical teardown, and Partsify does not claim to detect hidden structural, frame or mechanical damage. It reads the auction photos for visible damage, then names the likely replacement parts with OEM numbers and current supplier prices, estimates labor hours, and totals the repair before you bid.
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